The entire due diligence process is consistent, thorough and accurate
According to the SMART criteria, our due diligence process is Specific, Measurable, Achievable, Realistic and Time-bound.
An in-depth compliance check is required prior to onboarding new merchants. Information about our prospecting client's transaction volume and details about historic return rates are necessary in order to evaluate the risk. Payment21® will evaluate the merchant relationship via an ongoing due diligence process. This process will be performed as long as a relationship exists. All information must be documented and available for inspection by regulators.